4D Kids Privacy Policy
This website is owned and operated by 4D Kids Sales and Marketing Inc. which operates and hosts the Site, provides support and services and sells the products.
The 4D Kids Sales and Marketing Inc. Privacy Policy was designed to inform you of the information gathering and distribution practices for this Site. This company does not sell or ship any items directly to anyone who we know to be under the age of 18, nor do we collect any personally identifiable information from anyone who we know to be under the age of 18. Internet users who are under 18 may use this Site only with the consent of a parent or guardian and should not submit any personal information to us without their consent. 4D Kids Sales and Marketing Inc. principal office conducts business at:
Suite 301 - 1160 Douglas Road,
Burnaby, British Columbia
Canada
V5C 4Z6
phone: +1 604-291-2291
fax: +1 604-291-2032
Your IP address, operating system, reference and browser site domain name are logged whenever you visit our site. This log data is used for the analysis of load information and maximizing the efficiency of our servers. We also use this data to analyze the activities of the user. We will not share this data with any other third party.
"Cookies" are files stored on your computer's hard drive by your browser. Cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you in person. They will allow you to use some specialized features on the Site. We do not store any personal information into cookies nor do we link or combine information collected through cookies to any personal information that we may collect from users of this Site. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. Most browsers accept cookies, however you can disable them if you wish.
4D Kids Sales And Marketing Inc. Account policy
When you order from our website, we require you to supply us with your name, email address, shipping address, billing address, phone number(s), credit card number/expiration date. We use this information to process your order, ship your order and send your order. We also send shipping confirmations via email. If you do not complete the order transaction (e.g. fail to enter a valid credit card number/expiration date or fail to complete a purchase) the information you submitted while filling out the order will be promptly deleted from our system. After the order process has been successfully completed (e.g. valid credit card number/expiration date), an account will be created and maintained for you.
4D Kids Sales And Marketing Inc. will govern all information you forward to us. You can unclick the appropriate checkbox to remove yourself from the database at any time. This opportunity will be available to you each time you make a purchase. Additionally, you can respond to any email correspondence you receive, ticking "REMOVE" from the remove checkbox list. You can also send an email to 
or call us and inform us that you want to remove yourself from the database. At times we use information relating to the purchases you make on the Site to assess our products. We also track the site for customer traffic flow behavior and analyze site usage. This data is used to improve our site's design and provide our customers with a better quality shopping experience. You may have access to your open account by submitting your password. Use your personal password for your protection. At any time after you have opened up an account with 4D Kids Sales And Marketing Inc., you may correct or update account data when making a subsequent purchase. You can also update or correct your account information at any time by contacting our customer service department by sending an email to or call us. You may have access to your open account by submitting your password. Use your personal password for your protection. If you happen to forget your password please contact us by phone. At any time after you have opened up an account with 4D Kids Sales And Marketing Inc., you may correct or update account data when making a subsequent purchase. You can also update or correct your account information at any time by contacting our customer service department by sending an email to or call us.
4D Kids Sales And Marketing Inc. Customer Service
You can call our customer service department between 9:00am and 5:00pm. You can also email us at If you email us and you are an existing account holder we will retain your present and past emails so that we may refer to them to properly address your questions and concerns. If you email us and you are not an existing account holder we will gladly address your questions or concerns. We will then delete your emails promptly.
Customer feedback can be used to give us any input, which we may use to improve our site. The only required information is your first name, email address, and your feedback. This information is used to make improvements on our site and will promptly be deleted from our system sometime after receiving your feedback, unless we determine that you are an existing customer (e.g. an existing account holder which is determined by email address), then we will retain your emails so that we may refer to previous emails from you as needed so that we may properly address your future questions and concerns.
Contests
From time to time, we may conduct contests on the Site. The contest rules shall be posted for you to read. The contest rules will be clearly explained by clicking the "rules" link. For contest, we will ask you to provide your name, your age and your email address. The information you submit will be used for the purpose of conducting the contests and will not be disclosed to third parties. Upon completion of the contest we will delete all personal information collected on the online entry forms from its system.
E-mail to a friend
When surfing on our Site, you have the opportunity to e-mail product pages to your friends and family. In order to accomplish this, you must provide to us your friend's first names and e-mail addresses, as well as your e-mail address. We only use this information to send your friend or friends the pages you requested that they receive. We will not sell or give away your friends' email address or personal information.
On-Line Gift Certificates
If you send an on-line gift certificate to a third party you must provide us with the person's name and e-mail address. We only use this person's information to deliver such gift certificate and delete the information from our system once the product pages have been sent. In order to successfully send an online gift certificate to a third party, you must set up an account by following the order process described "Ordering From the Site And Opening Up an Account"
Third Party Vendors
We may engage third party vendors to perform, on our behalf, functions such as credit card processing, website evaluation, analyzing data. These third parties will only have access to information to the extent necessary and will be required not to use any personal information for any purpose other than providing such services and have agreed to maintain the confidentiality of such information.
Business Transfers
In the event that all or substantially all of the assets relating to the Site are transferred or sold to another entity, personally identifiable information may be transferred to the acquiring entity and be treated in a manner consistent with this privacy policy.
Security Policy
We use Secure Socket Layer (SSL) encryption technology to protect your personal information while logged in and using the site and we limit the number of people who have physical access to our database servers as well as password protections which guard against unauthorized account.
Changes to policy
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you and you will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on the Site notifying users of the change. Questions about our Policies: If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email at
This Privacy Policy was last updated on February 25, 2007.
Changes to this Policy
We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these terms of use at any time.